ITB Asia

This year’s edition of the TTG Travel Experts Conference @ ITB Asia 2012 (previously the TTG Travel Agents Conference) returns as a workshop titled, “How to be profitable in an Internet era”.

Led by Adrian Caruso, CEO, Head Consultant and Master Business Coach of TA Fastrack, Australasia’s leading travel and tourism business improvement and marketing firm, the workshop aims to help travel consultants and agencies change to stop losing customers to direct online bookings, and to “future proof” their businesses and profits.

• What your new Business Model needs to be to future proof your travel business
• Why your customers are booking on the Internet instead of you - The Cold Hard Facts
• What is CRM and why it needs to be the entire focus of your agency
• The 10 most profitable travel agency marketing strategies EVER
• What your NEW role in the travel industry needs to be
• The questions you should ask to pick the 'Internet Shoppers'
• How to win far more quotes than you lose...especially Internet prices!
• What to say to people who want to book on the Internet instead of you.