2019 Agenda: Wednesday, 16 October 2019 | Thursday, 17 October 2019 | Friday, 18 October 2019

Day 3 : Friday, 18 October 2019


10:00 AM - 10:30 AM

KEYNOTE PANEL: The new Chinese travellers

The spending power of Chinese travellers is no secret, and many global travel brands have been targeting this group for a number of years. However, the next 5 years are going to see a rapid shift not only in the number of travellers, but also in the range of destinations they visit and the products they buy, opening up opportunities for wider variety of businesses, brands and retailers.


  • Anuj Tejpal, China – Partner, OYO Hotels & Homes
  • Steven Paalman, Director Outbound & Growth China, Booking.com
  • Alessandro Dassi, CEO & General Manager, Thomas Cook Greater China and Far East
  • Additional panelists to be announced

10:30 AM - 11:00 AM

11:00 AM - 11:30 AM

Mistakes made and lessons learnt: Marketing independent hotels in the complex China online world

Anita Chan, CEO, Compass Edge

11:30 AM - 12:00 PM

Beyond shopping: How cultural and adventure tourism is a new mantra for Chinese individual travellers

Claudia Verbost, Managing Director, AgencyChina

12:00 PM - 12:20 PM

Happiness Lunch Talk Four ways to choose happiness

Kim Forrester, Holistic Wellbeing Advocate, Educator, Award-Winning Author & Kindness Enthusiast

12:20 PM - 12:40 PM

Happiness Lunch Talk How to overcome negative feelings and master your emotions

Jit Puru, Keynote Speaker & Author on Emotional Centred Leadership, and founder of Ideas & Inspiration

12:40 PM - 13:00 PM

Happiness Lunch Talk Happiness hacks & travel tips: The surprising link that unlocks your long-term happiness

Eileen Seah, an Organisational Psychologist, Executive Coach and HR Consultant. Founder & Director of The Art Of Career

Future Leaders 2019 

12:00PM - 12:30PM Registration
12:30PM - 13:00PM Briefing
13:00PM - 14:00PM ITB Asia Exhibition Hall Guided Tour
14:00PM - 14:10PM Opening Remarks
14:10PM - 14:30PM The future of work: Preparing for a new reality
What will the future jobs in tourism and hospitality look like? Will automation take away our jobs? Join us as we look into the future of work and what it takes to have a positive outlook for our career amidst significant job disruption.
14:30PM - 14:50PM Dare to be different: Creating a career of your own in the industry
Be inspired by our entrepreneurial speaker in the journey to create a career of his/her own in the tourism industry.
14:50PM - 15:20PM Fireside Chat: Confessions of a HR Manager
Curious about what goes behind a Human Resource manager’s job? Find out what Human Resource managers seek for during recruitment!
15:20PM - 15:40PM

What to Invest in Yourself?
Mindset is everything - with graduates facing the largest hiring competition yet, explore what it takes to excel in the increasingly competitive industry and how you can stand out from the crowd!

Nicolas Mayer, Managing Partner - Global Center of Excellence for Hospitality & Tourism, PwC

15:40PM - 16:20PM Panel: Wonder what comes after graduation?
Come hear from past Tourism & Hospitality students on their first steps into the industry!
16:20PM - 16:30PM Closing Address
16:30PM - 17:30PM Breakout for Networking & Refreshment

10:30 AM - 11:00 AM

The rise of Millennial at work

11:00 AM - 11:30 AM

Swipe right for the perfect match: How to find the right TMC for you and your company

11:30 AM - 12:00 PM

Breaking up is hard to do: How to switch suppliers with less headaches

12:00 PM - 12:30 PM

Integrating alternative accommodations into your sleep programme

How can you make sure there is choice of other forms of accommodation such as sharing economy rooms for travellers, and make it all worthwhile?

12:30 PM - 12:45 PM

How to optimise your accommodation spend

13:00 PM - 13:15 PM

Discovering best practices from leading travel buyers

13:30 PM - 13:45 PM

Rethinking sharing economy in corporate travel

13:45 PM - 14:00 PM

Achieving greater savings: How dynamic pricing and spend analytics can help

14:00 PM - 14:30 PM

What’s next in Bleisure?

14:30 PM - 17:00 PM

Corporate Travel Innovators | Who is pushing business travel forward?

10:30 AM - 11:00 AM

Start-ups and investments

Victor Chua, Founding & Managing Partner, Vynn Capital

11:00 AM - 11:30 AM

New & unthinkable technologies: The hotel’s automated future

Automation is already a big part of how many travel management companies operate, and it is set to disrupt hotel operations. Join us to reimagine the hotel of the future and its guest experience.

Jong Yoon Kim, CEO, Online Business & Corporate Strategy, Yanolja

11:30 AM - 12:30 PM

TravelMole Awards

Hosted by TravelMole

12:30 PM - 14:30 PM

The Mekong Travel Start-up Forum

Hosted by Mekong Tourism Coordinating Office (MTCO)

14:30 PM - 15:00 PM

Conference Sessions on technologies used in metasearch

15:00 PM - 15:30 PM

Conference Session by MATTA

Nigel Wong, Honorary Secretary General, MATTA - Malaysian Association of Tour and Travel Agents

15:30 PM - 17:00 PM

Conference Sessions on technologies used in tours & activities

10:30 AM - 11:00 AM

How to design win-win influencer marketing campaigns

Mar Pages, Founder & Partner Consultant, Once In A Lifetime Journey

11:00 AM - 11:30 AM

11:30 AM - 12:00 PM

Marketing to Millennials

Samuel Vetrak, CEO, BONARD (formerly StudentMarketing)

12:00 PM - 12:30 PM

Conference Session by Cruise Lines International Association

12:30 PM - 13:00 PM
13:00 PM - 13:30 PM

13:30 PM - 14:00 PM

Why sustainable tourism is good for business

Dr. Marc van Loo, CEO & Founder, Loola Adventure Group

14:00 PM - 14:30 PM

Fireside chat with Earth Changers: Transforming travel: Can you have a successful business and create a positive impact?

Vicky Smith, Founder, Earth Changers

14:30 PM - 15:00 PM

Impact tourism: The future of travel

Paras Loomba, Founder & CEO, Global Himalayan Expedition

15:00 PM - 15:30 PM

Conference Session on responsible tourism

Dr. Steve Newman, Assistant Vice President / Group Sustainability Director, Banyan Tree Hotels & Resorts

15:30 PM - 16:00 PM

How to accelerate your digital growth: Effective influencer partnerships and growth hacking tools for beginners

Matt Gibson, CEO, UpThink

16:00 PM - 16:30 PM

16:30 PM - 17:00 PM

Session on medical tourism / wellness tourism / eSport / music festival & concerts

10:30 AM - 11:00 AM

Conference Sessions on food tourism for Muslim travelers

11:00 AM - 11:30 AM
11:30 AM - 12:00 PM

Conference Session by HalalTrip

12:00 PM - 12:30 PM
12:30 PM - 13:00 PM

Muslim Destination Spotlight

13:00 PM - 13:30 PM

Muslim Destination Spotlight

13:30 PM - 14:00 PM

Muslim Destination Spotlight

14:00 PM - 14:30 PM

Sessions on catering to the Muslim travellers’ faith-based needs

14:30 PM - 15:00 PM
15:00 PM - 15:30 PM

Session on travel package for the wealthy

15:30 PM - 16:00 PM

Session on travel packages for the budget

16:00 PM - 16:30 PM

Sessions on marketing to Muslim Millennials

16:30 PM - 17:00 PM

For MICE Show Asia's Agenda, please click here.


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