Visitor FAQ

Below are some of the questions that our attendees ask frequently about ITB Asia. We hope you find them useful.

Attendees may purchase their trade visitor passes online here or onsite during the event, from 21 - 23 October 2020 at Marina Bay Sands, Singapore.

The online registration process to purchase a trade visitor ticket will take 10 - 15 minutes to be completed. You will be notified via email of your confirmation after you have completed the payment. However, organiser reserves the right to reject your registration at the sole discretion of the company.

For visitors with a valid promo code, kindly insert the code at REGISTRATION page upon check out. Do note that all promo codes are applicable to online registration only.

Refer to the registration guide here for more information.

All purchased passes are non-refundable and non-transferable.

Visitors may opt to print their e-badges on their own. All registered visitors would receive a copy of their e-badges 1 to 2 weeks prior to the show. Alternatively, visitors may also choose to print out the confirmation letter of your online purchase of the trade visitor ticket and collect your badge at the registration counter located at Level 1 of Sands Expo and Convention Centre during ITB Asia.

To find out more on the VISA requirements for your visit to Singapore, please click on the following link: All successfully registered visitors of ITB Asia who requires a VISA may contact the Visitors Team at to request for an invitation letter.

You may view exhibitors at the exhibitor search here.
Note: we do not provide the list in excel format etc.
Should you require additional assistance, please do not hesitate to reach out to us via email at

Have more questions? Click to view the Visitor Event Manual for more information.


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